Weekly Report

WEEK 10

• We're now in Week 10. These are the activities that our group does in the whole weeks.
  

1) We do analyze back the business problem back. From the process flow we identified the problems in this business process.

2) From the 5 problems that we identified from the Wedding Reservation Services, we choose 1 major problem to be reengineered.

3) We have chosen this problem as main problem that occurs in this business process.

• The main problem is in the customers made decision part where employee take a long time in entertain customer because the customer need a long time to made decision (waste of time).

4) In the previous class, Pn Ros had asked all the groups to prepare templates. We managed to come out the templates but this templates were based on the whole business process because at that time we did not managed to find the problems yet. Then we modified back the templates to meet with the Wedding Reservation Services and need to be subbmitted on Friday(13/9/2007).

5) After we have chose the problem to be reengineered, we come out with the idea to solve the problem. The idea is to build the website for Butik Asmaradana.We determine the benefits that the Butik will have if they preferred to build the website.

6)The benefits are:-

• it can give a lot of benefits to the boutique such as save time of the employee and customers.
• the boutique does not have to hire many employees and this idea is save the company budget.
• all the collection of the boutique can be put in the website with all the description, price and so on.
• the customers just need to browse the website and make the choices and they only need to go to the boutique to make the reservation and pay deposit only.
• Customers also can make the reservation by online.
• All the reservation will straightly store in database so that the management of boutique can easily organize and keep track the data.

7) On Thursday (13/9/2007), we had 4th appointment with the manager of Butik Asmaradana. Syuhada and Mazura went to Butik Asmaradana to conducted this meeting.In this one hours meeting, we discussed about a few things such as:-

• Show the Butik Asmaradana Business Process Flow.
• Show the templates
• Explained to her about we had identified a few problems with the current Wedding Reservation Services process flow.
• Suggest to her to build the website for her boutique in order to reengineered that part.
• Explained to her the benefits of the website to her boutique.
• The manager of Butik Asmaradana agreed to accept this idea and the recommendations on how to upgrade her boutique.