1) On Thursday( 13/9/2007) we do the site visit to Butik Asmaradana on 3pm.
2) We go to Butik Asmaradana to show to manager of Butik Asmaradana about the business process flow and the templates to reengineer the wedding reservation services.
In this one hour meeting, we have discussed about the ideas on how we can improved this process.
3) These are the contents of our discussion:
- Show to manager of Butik Asmaradana the business process flow.
- Show the templates of the assumptions,challenges and ideas based on the wedding reservation services.
- Explained to her why we think the wedding reservation services need to be reengineered.
- After the explaination, manager of Butik Asmaradana agree on ideas to build the website to her boutique.
4) The objectives of building the website for Butik Asmaradana are:
- To decrease the customers waiting time to be entertained. They can just simply browsing through the website to view the wedding dress collections, the wedding's package and other services provided by this boutique. They also can go to boutique to view the collections or make reservation.
- To manage customer reservation. They can make the reservation through online. It is also give advantages to boutique because they can keep track the customer reservation and avoid resevation redunduncy.
- It is convenient to the boutique management because it have only 5 workers. It's not require the boutique to hire many workers to handle this wedding reservation services.
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