1) Set up the third appointment with the manager of Butik Asmaradana. This interview were held on Sunday (19/08/07). This meeting was conducted just for half an hour because Pn NoorLiyana need to go to Hotel Shangri-La for the wedding event. During this meeting, we just asked a few questions about Butik's business process to add in our business process analysis and redesign.
2) As we now on week 6, our group has been done two stages in business Process Analysis and Redesign which are Process Mapping and Process Analysis and Selection. Now we are moving to the 3rd stages which is called Process Redesign. At this stage, we need to follow several techniques for high-level redesign.
The Techniques are:-
- Assumption Surfacing
- Idea Generation
- Selection & Integration
- Process Validation
First step, we use templates to help us doing this process redesign for Assumption Surfacing. The templates are:-
- WHAT Templates
- WHO Templates
- WHERE Templates
- WHEN Templates
- WHY Templates
- HOW Templates
Second step, we make Challenges to the Assumption and after that we make Idea Generation.
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